top of page

Terms & Conditions

Informed Consent for Acupuncture Treatment

Thank you for choosing Willow & Womb.

Before commencing treatment, it is important that you understand the nature of acupuncture, its potential benefits and risks, and your rights as a patient. Please read the following information carefully and ask any questions you may have before signing this consent.

​

What is Acupuncture?

Acupuncture is a regulated healthcare profession practised by registered Chinese Medicine practitioners. Treatment involves the insertion of fine, single-use sterile needles into specific points on the body to support health and wellbeing.

Treatment may also include other Chinese medicine techniques where clinically appropriate, including:

  • Manual acupuncture

  • Electroacupuncture

  • Moxibustion (Moxa)

  • Cupping therapy

  • Gua Sha

  • Acupressure

  • Lifestyle, dietary or self-care recommendations

These techniques will only be used with your consent.

​

Expected Benefits

While individual responses vary, acupuncture may assist in supporting your health and wellbeing. The expected benefits, limitations and treatment recommendations will be discussed with you based on your individual presentation.

No guarantee or promise can be made regarding treatment outcomes.

​

Possible Risks and Side Effects

Acupuncture is generally considered very safe when performed by a registered practitioner using sterile, single-use needles.

Common side effects may include:

  • Mild discomfort during needle insertion 

  • Temporary aching, heaviness or tingling 

  • Minor bruising or bleeding 

  • Temporary redness at needle sites 

  • Mild fatigue or relaxation following treatment 

  • Temporary worsening of symptoms before improvement 

 

Less common risks include:

  • Dizziness or fainting 

  • Local infection (rare due to sterile procedures) 

  • Allergic reaction to materials used 

  • Burns or blistering from moxibustion 

  • Skin irritation from cupping 

 

Serious adverse events such as organ puncture (including pneumothorax) are extremely rare but are recognised risks of acupuncture.

Please inform your practitioner immediately if you experience any unusual symptoms during or after treatment.

​

Your Responsibilities

Please advise your practitioner if you:

  • Are pregnant or think you may be pregnant 

  • Are undergoing fertility treatment (IVF, IUI, ovulation induction or other ART) 

  • Have a pacemaker or implanted electrical device 

  • Have a bleeding disorder 

  • Take blood thinning medication 

  • Have epilepsy 

  • Have diabetes 

  • Have metal allergies 

  • Have infectious diseases 

  • Have recently had surgery 

  • Have experienced fainting during previous acupuncture 

  • Have any significant change in your health or medications 

 

Providing complete and accurate health information assists us in providing safe care.

​

Voluntary Consent

I understand that:

  • I have had the opportunity to ask questions and all of my questions have been answered satisfactorily.

  • The proposed treatment, expected benefits, possible risks and alternatives have been explained to me.

  • I understand that no guarantees have been made regarding treatment outcomes.

  • I understand that I may refuse or withdraw consent for treatment at any time.

  • I consent to acupuncture treatment and any agreed adjunctive therapies discussed with my practitioner.

​

Privacy

I understand that my personal and health information will be collected, stored and managed in accordance with Australian privacy legislation and Willow & Womb's Privacy Policy.

​

Cancellation Policy

We understand that plans can change. If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 48 hours' notice.

Appointments cancelled with less than 48 hours' notice, or missed appointments (no-shows), will incur a 50% cancellation fee, which will be charged to the card on file. This policy allows us to manage our appointment schedule effectively and offer available appointments to other clients who may be waiting for care.

Thank you for your understanding and support.

bottom of page